ShipHub is a USPS shipping label generator. You buy balance, then spend it to generate labels — either one at a time, or by uploading a CSV of orders.

1. 1
   Log in

   Use the username and password your administrator gave you.

2. 2
   Check your balance

   It's the green pill at the top right of every page.

3. 3
   Pick how you want to ship

   Use Single Label for a one-off, or Bulk Upload if you have many orders at once.

4. 4
   Labels are saved automatically

   Re-download anytime from Orders History or Download Batches.

The Home page shows three live counters and the current UTC date.

• Today Labels

  How many labels you have generated since 00:00 UTC today.

• Yesterday Labels

  Total for the previous UTC day.

• Total Labels

  Every label your account has ever generated.

Counters use UTC, not your local timezone, so they roll over at the same moment for everyone. The "More info" links jump to filtered Orders History views.

Use this when you have one shipment to generate. It's the fastest path for individual orders.

1. 1
   Open Single Label

   Pick Single Label from the sidebar to start a one-off shipment.

2. 2
   Choose tracking series & label type

   Pick a Tracking Series (e.g. 9401, 9505) and a Label Type (e.g. Priority Mail, Ground Advantage).

3. 3
   Enter From and To addresses

   Enter the From address (your warehouse) and the To address (recipient). Address autocomplete suggests valid US addresses as you type.

4. 4
   Enter weight

   Enter Weight. The price is calculated automatically from weight + zone.

5. 5
   Generate the label

   Click Generate Label. The PDF opens for printing and is saved to your history. Tracking numbers are unique — the system prevents accidental re-use.

Generate up to thousands of labels in one batch from a CSV file.

1. 1
   Download the CSV template

   Open Bulk Upload and click Export File — use the sample template as your starting point.

2. 2
   Fill in your shipments

   One row per shipment. Required columns include sender + recipient address fields and weight.

3. 3
   Pick tracking series & label type

   In Step 1, choose the Tracking Series and Label Type that apply to all rows in this CSV. (One batch = one label type.)

4. 4
   Upload your CSV

   In Step 2, drag your CSV onto the upload zone or click to browse. The portal validates every row and shows any errors before any money is charged.

5. 5
   Process the batch

   Click Process Batch. Labels are generated in the background — you can leave the page and come back.

6. 6
   Download the finished batch

   When done, the batch appears in Download Batches as a single ZIP/PDF — ready to print.

CSV column reference

Every label you generate — single or batch — lands here.

• Search

  By tracking number, recipient name, or address.

• Filter

  By date range, label type, or batch.

• Order Details

  Click any row to view the full address, weight, charge, and a button to re-download or reprint the label.

• Free re-downloads

  Re-downloading a label does not charge you again — you only pay when the label is first created.

The Batches page lists every bulk upload you have ever processed.

• Batch summary

  Each batch shows the date, total labels, and total charge.

• Download combined PDF

  Click Download to get a single combined PDF of every label in that batch — ready to print.

• Kept forever

  Batches are kept indefinitely — you can re-download an old batch any time, free.

ShipHub uses a prepaid balance model.

1. 1
   Admin credits your balance

   Your administrator adds funds to your account.

2. 2
   Each label deducts postage

   Every generated label subtracts its postage cost from your balance.

3. 3
   Track every transaction

   Balance History in the sidebar shows every credit and debit, with a running balance after each.

4. 4
   No partial charges

   If you run out of balance, label generation is blocked until balance is added — no partial charges are ever applied.

If you already manage orders in ShipStation or Veeqo, you can pull them straight into ShipHub instead of typing addresses by hand.

1. 1
   Open Settings → Integrations

   Click the gear icon at the top right.

2. 2
   Toggle ShipStation or Veeqo

   A new tab will appear in the sidebar once enabled.

3. 3
   Connect your account

   Click the new sidebar tab and connect — you'll be asked for an API key the first time.

4. 4
   Set your From Address

   Your warehouse address. This is reused for every imported order.

5. 5
   Generate & sync

   Pick orders from the imported list and generate labels. Tracking numbers push back to ShipStation/Veeqo automatically.

For developers: ShipHub exposes a REST API so you can generate labels from your own software.

• Live examples

  Open the API page in the sidebar — it has live, copy-paste-ready examples.

• API key auth

  Authentication uses an API key tied to your user account. Treat it like a password.

• Endpoints

  List label types, list tracking series, create an order (single label), and bulk create.

• Shared balance & limits

  API calls deduct from the same balance as the web portal. Rate limits apply.

Quick example — create one label (curl)

curl -X POST https://shipairhub.com/api/user/labels \
  -H "Authorization: Bearer YOUR_API_KEY" \
  -H "Content-Type: application/json" \
  -d '{
    "label_code": "rollo_priority_mail",
    "tracking_prefix": "9401",
    "from": { "name": "Acme", "address1": "123 Industrial Way", "city": "Brooklyn", "state": "NY", "zip": "11201" },
    "to":   { "name": "Jane",  "address1": "500 Main St",        "city": "Austin",   "state": "TX", "zip": "78701" },
    "weight_oz": 16
  }'

Quick example — JavaScript (fetch)

const res = await fetch('https://shipairhub.com/api/user/labels', {
  method: 'POST',
  headers: {
    'Authorization': 'Bearer ' + API_KEY,
    'Content-Type': 'application/json'
  },
  body: JSON.stringify({
    label_code: 'rollo_priority_mail',
    tracking_prefix: '9401',
    from: { name: 'Acme', address1: '...', city: '...', state: 'NY', zip: '11201' },
    to:   { name: 'Jane', address1: '...', city: '...', state: 'TX', zip: '78701' },
    weight_oz: 16
  })
});
const { tracking_number, pdf_url } = await res.json();

Open Settings via the gear icon at the top right of any page.

• Integrations tab

  Show or hide the ShipStation and Veeqo sidebar tabs.

• Security tab

  Change your password. Use at least 8 characters with a mix of letters and numbers.

"Insufficient balance" error

Your balance is below the cost of the label(s) you tried to generate. Ask your admin to top up, or remove some rows from your CSV.

Tracking series dropdown is empty

Your account has not been granted access to any tracking series. Contact your admin.

Label type dropdown is empty after picking a tracking series

The label types tied to that tracking series aren't enabled for your account. Pick a different series, or ask your admin to add access.

"Duplicate tracking number" error

The system blocks reuse of any tracking number that has ever been generated. This protects you from USPS rejecting the package. Just retry — the next number in the series will be used automatically.

Batch stuck on "Processing"

Refresh the page. The batch processor reconnects automatically and resumes where it left off. You will not be charged twice for the same row.

Generated label PDF won't open

Disable popup blockers for this site, or use the re-download button in Orders History. Some browsers block auto-opened PDFs by default.

Address autocomplete not suggesting

Autocomplete only works for US addresses. Type at least the first 3 characters of the street.

I generated a label by mistake — can I get a refund?

Refunds are handled by your administrator. Provide them the tracking number and they can credit your balance back.